At Out Front Power, we sell a lot of mowers and tractors, but we wouldn’t be able to do that without the Parts and Service needed to support our customers.
We program our business management software to keep the most commonly used parts in stock (not just belts, blades, and filters). If we don’t have that part for your Walker or Scag that you need, we may have a solution for you to keep mowing. If the service item is a warranty issue, we have a loaner for you. If the service item is not under warranty, we have equipment you can rent. Finally each year we review our inventory and adjust stocking levels to ensure we have most of the parts you need most of the time.
Down Time is a huge concern for commercial operators. Many large manufacturers talk about a Zero Down Time Policy, usually involving a 24-hour turnaround guarantee. Let’s be real. Twenty-four hours is twenty-four hours of downtime. It starts hurting the moment your equipment breaks, and we know that. Since our repair shop is devoted to commercial contractors, we’re never bogged down by dozens of small residential repair jobs clogging up shop time.
If your equipment breaks, we’ll be ready when you get here. We can’t eliminate down time, but we can limit it. You come back when the equipment is ready, usually at the end of the day or pick up early next morning, and in that way your down time is limited to leaving and returning to the job site. Out Front is strategically located just blocks from Fargo’s largest contractor debris dumping site.
Our technicians are Walker and Scag Factory Trained, and endorsed at the highest level by engine manufacturers such as Kohler. Since we limit what we service, you can also be assured that the technician working on your equipment has experience with the particular job and your equipment model, and can provide your equipment with the fastest, most complete service possible. When you purchase a commercial mower, you’re investing in a relationship. Come see us. We’d like to show your our level of commitment in person.